Shipping Policy
Delivery
When we have received your order, we will take care of having this send as soon as possible. When it's packed and ready to be picked up from our warehouse, it would take 1-2 days to be delivered in Denmark. If you order through out the Danish border, please expect delivery time to be 3-4 days, from the order is packed and send from us.
When you order from Denmark, you will receive a track and trace number, so you are able to follow it from when it leaves us and till you are receiving the package.
Return
For exchange or return outside Denmark, please clic here.
This is how you return og exchange your product.
You can easily return or exchange your received item from Y7 Long Long, as long as it is within the exchange deadline of 60 days from you received the item. In addition to this, the item must be in original condition, which means it must have the handtags on and be unused.
If you want to return your item, we will credit the money minus the return costs when the package is received with us. If you want to exchange the item to another size or another style, you can simply order the new item right now.
We have our own return portal so it will be easiest for you. It costs 39 kroners to return with DAO, and then you get a track and trace number, so you can always track your package from shipment until we receive it here with us.
If you have made your package ready for shipment, just click on the link below and follow the guide. Finally you can see your 9-digit package number that you need to write on your package. Remember to write with a pen that does not go off your package during shipping.
Enjoy!